| |
|
|
| |
|
| |
|
|
| |
 |
|
| |
|
|
| |
|
Q1. |
How does Intelligent Backup Technology work? |
|
A1. |
Intelligent Backup Technology works by recording changes made to
the HDD, thus it only requires a small amount of HDD space to operate. |
| |
|
Q2. |
Is it easy to install? |
|
A2. |
Yes. It is "Plug and Play". |
|
Back to top |
|
Q3. |
Can
Juzt-Reboot
™
be upgraded? |
|
A3. |
Yes. You can download the upgrades at Juzt-Reboot™'s website
(http://www.juzt-reboot.com/technicalJuztReboot.htm). |
| |
|
Q4. |
Can
Juzt-Reboot™
coexist with integrated or "software" modems? |
|
A4. |
Yes. There are no known conflicts. |
|
Back to top |
| Q5. |
Can
Juzt-Reboot™
support Linux, Unix and BSD operating systems? |
| A5. |
Yes,
under "Backup Restoration Mode". |
| |
| Q6. |
Is
there going to be a Mac version of Juzt-Reboot™? |
| A6. |
We
are considering the possibility of a Mac version in the future. |
| Back
to top |
| Q7. |
Where
have Juzt-Reboot™
cards
been used? |
| A7. |
Juzt-Reboot™
have been used in places like universities, colleges, school
computer labs, libraries, R & D Centers, educational labs,
training centers, Internet stations, Corporate sectors, Government
sectors and private enterprises etc. |
| |
| Q8. |
Why
those places? |
| A8. |
In
these places, the computers are always being accessed by many
different people all the time. Juzt-Reboot™ will
protect the computer's operating system against modifications,
tampering, pranks and viruses. |
| Back
to top |
| Q9. |
My
computer already has an operating system. Do I have to reinstall
again if I use Juzt-Reboot™? |
| A9. |
No.
Juzt-Reboot™ can keep your operating system. |
| |
| Q10. |
There
are other software only solutions in the market. What makes
Juzt-Reboot™ special and why does it require a hardware
card? |
| A10. |
Software
only solutions can easily be hacked and cannot offer any real
protection outside the operating system. The Juzt-Reboot™
hardware card can protect against such intrusion or corruption
by intercepting them outside the operating system or at the
hardware level. |
| Back
to top |
| Q11. |
Why
software only solutions cannot offer protection "outside
the operating system"? |
| A11. |
"Software
only solutions" are specifically written for an operating
system. If the operating system is not running, then the "software
only solution" cannot operate. An example is the BIOS/CMOS
settings which excutes first before any operating system. |
| |
| Q12. |
Can
Juzt-Reboot™
protect the BIOS/CMOS settings? |
| A12. |
Yes.
It will automatically restore a good copy when any of the settings
are tampered or corrupted. |
| Back
to top |
| Q13. |
Why
should I protect the BIOS/CMOS settings? |
| A13. |
If
the BIOS/CMOS settings are corrupted, your computer may not
start, hang or behave abnormally. It may even crash your operating
system or corrupt your HDD. |
| |
| Q14. |
Can
you assure me that Juzt-Reboot™'s
password is secure? |
| A14. |
Yes.
Juzt-Reboot™
also emphasizes on security. |
| Back
to top |
| Q15. |
What
is "Supervisor mode"? |
| A15. |
"Supervisor
mode" is usually for the computer administrator or manager.
In this mode, whatever changes made (editing/deleting/moving/renaming
files, installing/upgrading/removing software, etc.) will be
permanent. |
| |
| Q16. |
What
is "User mode"? |
| A16. |
"User
mode" is for computer users and public access. In this
mode, whatever changes made (editing/deleting/moving/renaming
files, installing/upgrading/removing software, etc.) are temporary
and when rebooted, everything returns back to the original setup. |
| Back
to top |
| Q17. |
Can
someone FORMAT/FDISK the HDD under "User mode"? |
| A17. |
No.
It is impossible even in real DOS mode. Even if someone tries,
"Juzt-Reboot™" and everything
will be restored back to normal. |
| |
| Q18. |
How
can I reformat my HDD without removing Juzt-Reboot™? |
| A18. |
You
can reformat your HDD
under Supervisor mode only. |
| Back
to top |
| Q19. |
How can I retrieve my Supervisor password if I forget it? |
| A19. |
If you forget your password, you can only retrieve an encrypted form of the password, since Juzt-Reboot™ stresses on security of the system. When you are prompted for the Supervisor password, press down the Shift key and type in "2329", and then press the F10 function key. The screen will clear and a string of characters appears. Copy down the string exactly, and send it to your distributor/dealer or to us directly (at support@juzt-reboot.com) for decoding of the password. Please also send along proof of ownership of the card. |
| |
| Q20. |
My Juzt-Reboot™
card cannot be detected after accessing hardware settings by
Ctrl+H. How to solve this problem? |
| A20. |
For
Juzt-Reboot™
Card version 2.3, the default hardware mode for Juzt-Reboot™
card is Mode 5 which is compatible with most machines. Change
the hardware mode only when the PC cannot detect the card or
cannot install at all. Go to CMOS setup and change the 1st
boot-up to Network. Re-start PC, press Ctrl+H and change the
hardware mode to normal for ASUS motherboards and modes 1 to 7 for others.
For
Juzt-Reboot™
Card version 8.1, please check whether it is an ASUS
Motherboard. If yes, you have to change the Hardware Mode from
A to B. To change the hardware mode of the v8.1 cards, you will need the RSETPCI utility disk to boot from. For v8.3 and later cards, press Alt + M to change the hardware mode. |
| |
|
Q21. |
My system is used for graphics creation and is disk I/O intensive and I find that my Juzt-Reboot™
frequently runs into low buffer situations. How to solve this problem? |
|
A21. |
The Juzt-Reboot™
buffer keeps track of all disk I/O while Windows is running. If the Juzt-Reboot™
frequently fills up and you have another partition (drive D:), then you can move some of you settings to save to drive D:. You can
change your Windows or applications to save data files to drive D: and thus reducing the number of files Juzt-Reboot™ has to keep track of.
You can also move the Windows Swap/Paging file to D: drive. |
|
Back to top |
|
|
| |
|
|
| |
 |
|
| |
|
|
| |
| Q1.
|
Before
installing Juzt-Reboot™,
are there any steps to perform? |
| A1. |
Please run
Windows Scandisk and Disk Defragmenter to ensure there are no file and system errors and to de-fragment the files on the hard disk. |
| |
| Q2. |
Why
do I have to run Scandisk before installing Juzt-Reboot™? |
| A2. |
Before
any installation, the HDD must be checked for errors. This is
to ensure that all the original information, which Juzt-Reboot™
will use for restoration, are valid. |
| Back
to top |
| Q3. |
Why do I have to defragment
the HDD before installing Juzt-Reboot™? |
| A3. |
This
is because Juzt-Reboot™ requires a large contiguous area of the hard disk to allocate the buffer. Defragmentation will also ensure that all the files are not fragmented, and helps the system perform better by not having to seek all over the hard disk when loading system files. |
| |
| Q4. |
How
do I go into "real DOS mode"? |
| A4. |
Just
create a "Startup Disk" with "Add/Remove Programs"
in "Control Panel", and then boot from this disk.
Another method is to keep pressing the [F8] key when Windows
is starting and then select "Command Prompt Only"
from the menu. |
|
Back to top |
| Q5. |
Windows
ME has no real DOS mode at all. So how to go into "real
DOS mode"? |
| A5. |
Create
a "Startup Disk" with another computer which has Windows95/98
installed. |
| |
| Q6. |
Which
PCI/ISA expansion slot should I use? |
| A6. |
Any
free expansion slot will do. |
| Back
to top |
|
Q7. |
The
Juzt-Reboot™
menu does not appear. What should I do? |
|
A7. |
In the
BIOS/CMOS settings disable virus protection and select
NETWORK/LAN as the first boot device. Some other BIOS require that the "Network Boot" feature to be enabled. For some older BIOS,
enable “Option ROM”. For ASUS Motherboard, change Hardware Mode
form A to B. |
| |
|
Q8. |
Which
"Hardware Mode" do you recommend? |
|
A8. |
If
Juzt-Reboot™
card works properly with the current “Hardware Mode”, there is
no need to change it. Default Hardware Mode is A. For ASUS
Motherboard, change Hardware Mode from A to B. |
| Back
to top |
|
Q9. |
What is the use of
"Hardware Mode" in the "Hardware Setup"? |
|
A9. |
The "Hardware Mode" is to set the compatibility level for
Juzt-Reboot™
card. This is because different computers use different components and hardware designs such as the motherboard chipset and BIOS. |
| |
|
Q10. |
What "Hardware Mode" do you recommend?
|
|
A10. |
If
Juzt-Reboot™ card works properly with the default "Hardware Mode" (default mode is A),
then there is no need to change it. Otherwise, try the other modes. We usually recommend using mode B with
ASUS motherboards, and mode C for Intel 845 and newer chipsets as well as many of the MSI motherboards. |
| Back
to top |
|
Q11. |
How can we change the "Hardware Mode"? |
|
A11. |
If you have the latest version of the Juzt-Reboot™ card, you can press the "Alt + M" keys
once you see the "Juzt-Reboot HARDWARE: vx.x" message. If you have an older version of the card, you
will have to obtain a copy of the RSETPCI utility disk. Boot up the PC using the RSETPCI utility disk
as the boot or driver disk. The lastest version of the utility displays the current Hardware Mode before
prompting you for the Hardware Mode to change to. |
| |
|
Q12. |
An exclamation mark (!) appears on "IDE controller" in Windows "Device Manager" after installing
Juzt-Reboot™ card. Why? |
|
A12. |
You must run the file "SETUP.EXE" located in the installation disk under Supervisor mode. This will install
Juzt-Reboot™'s IDE driver and utilities. |
| Back
to top |
|
Q13. |
After installing Juzt-Reboot™,
the CD-ROM drive cannot be detected. What should I do? |
|
A13. |
Make sure the CDROM drive is not sharing the primary IDE with the HDD. It is recommended to connect the
CDROM drive to the secondary IDE. |
| |
|
Q14. |
Are there any Windows ME drivers? |
|
A14. |
You can use the Windows 95/98 driver, which is fully compatible with Windows ME. |
| Back
to top |
|
Q15. |
I have downloaded your upgrade from your website. How to upgrade Juzt-Reboot™? |
|
A15. |
Extract the upgrade files into a blank floppy disk by running the downloaded EXE file. Restart the computer
and go into Juzt-Reboot™ "Configuration" menu. Choose "Upgrade". |
| |
|
Q16. |
How do I protect the BIOS/CMOS settings with Juzt-Reboot™? |
|
A16. |
Enable "Auto-Restore CMOS data" function. But before you do this, execute "Analyze CMOS data"
and then "Save CMOS data". |
| Back
to top |
|
Q17. |
I intend to install and use Linux with Juzt-Reboot™.
Is there any important information I should know before I install? |
|
A17. |
Juzt-Reboot™ supports Linux under Backup Restoration Mode. Linux can only be installed in the
first partition and you must create a Linux swap partition. During installation, you will have to select
the "Manually partition with Disk Druid" option and manually select the previously configured Linux and
Linux/SW partitions as the Linux Native partition (mount point "/" and "ext3") and the Linux Swap partitions.
Select the "Use LILO as the boot loader" and that the LILO (Linux Loader) must be installed in
the "First Sector of Boot Partition" instead of the "Master Boot Record" (MBR). Lastly,
if the boot sector is over 8.4GB from the beginning of the hard disk, then the "Force LBA32" option must be enabled. |
| |
|
Q18. |
Can I change the size of the partitions after Juzt-Reboot™ has been installed? |
|
A18. |
Once the partitions have been set up, they cannot be changed. You will have to backup all your partitions
and/or data and uninstall the card. Then recreate the partitions with the desired sizes and set up everything
again, or restore from your backups. |
| Back
to top |
| |
|
|
| |
 |
|
| |
|
|
| |
|
Q1. |
What happened to "HDD Copy from Network" in the EXtra version? |
|
A1. |
"HDD Copy from Network" is replaced by Netclone in the EXtra version. |
| |
|
Q2. |
What is Netclone? |
|
A2. |
Netclone is only for LAN and WOL versions. It is to transmit
data/programs from one PC to another. |
| Back
to top |
|
Q3. |
What is "parameter data"? In the manual, it only states
"Juzt-Reboot
™
information". |
|
A3. |
"Parameter data" is actually Juzt-Reboot™'s data such as passwords, partition
information and configuration settings of the "sending" computer. |
| |
|
Q4. |
What is the network speed of Juzt-Reboot™
LAN and WOL card? |
|
A4. |
Both LAN and WOL cards are 10/100Mbps. |
| Back
to top |
|
Q5. |
Can I use
Juzt-Reboot
™
WOL version in a computer that does not support WOL? |
|
A5. |
Yes. But you will not be able to use the WOL function on the card. |
| |
|
Q6. |
Can I use
Juzt-Reboot
™
PCI-NT version in a computer that supports WOL? |
|
A6. |
Yes. But you will not be able to use the WOL function on the motherboard. |
| Back
to top |
|
Q7. |
Is it necessary for every computer on the network to have exactly the same hardware specifications
for Net-Clone or Hard Disk Copy to work? |
|
A7. |
No, but it is recommended that all the computers should be the same. If Windows detects changes or
differences in hardware (motherboard chipset, BIOS, VGA, etc) on the receiving computer, the hardware
detection cycle will start again. |
| |
|
Q8. |
Can I use Net-Clone with the normal Juzt-Reboot™ PCI version and a network card? |
|
A8. |
Yes. But you must get the DOS packet driver for the network card to do this. Usually the packet driver
is located in the network card's driver disk. |
| Back
to top |
|
Q9. |
Does network speed affect Net-Clone's performance? |
|
A9. |
Yes, faster network speed will give better performance. We recommend at least 100Mbps. |
| |
|
Q10. |
Does HDD speed also affect Net-Clone's performance? |
|
A10. |
No, if the network speed is 100Mbps network. The HDD data transfer rates nowadays can exceed the transfer rate
of a 100Mbps network connection. However using "gigabit" networking will increase Net-Clone's performance. |
| Back
to top |
|
Q11. |
The sending and receiving computers' hardware are identical. Why, after Net-Clone, Windows starts
hardware detection? |
|
A11. |
Some differences in the BIOS/CMOS settings and the BIOS version can still activate this hardware detection. |
| |
|
Q12. |
What is "Parameter Data"? In the manual, it only states "Juzt-Reboot™'s information". |
|
A12. |
"Parameter Data" is actually Juzt-Reboot™'s data such as passwords, partition information and configuration settings of the "Source" HDD.. |
| Back
to top |
|
Q13. |
What are the hardware components in the computer that cannot be different for Net-Clone or Hard Disk Copy to work? |
|
A13. |
The "destination" HDD type and capacity should be the same although the "destination" HDD capacity can be higher. |
| |
|
Q14. |
Please explain about "HDD type and capacity"? |
|
A14. |
"HDD Type" here refers to the number of physical cylinders, heads and sectors. From these parameters, the HDD's capacity can be determined. |
| Back
to top |
|
Q15. |
Can I perform "Hard Disk Copy" to a HDD from a different manufacturer but with the same capacity? |
|
A15. |
Yes, provided the HDD have the same number of cylinders, heads and sectors. |
| |
|
Q16. |
Can I perform "Hard Disk Copy" to a HDD of higher capacity? |
|
A16. |
Yes, provided the HDD have the same number of heads and sectors. |
| Back
to top |
|
Q17. |
Does HDD speed also affect "Hard Disk Copy" performance? |
|
A17. |
Yes, the faster HDD will take less time for "Hard Disk Copy" to complete. For example: 7200rpm HDDs will
copy faster than normal 5400rpm HDDs. |
| |
| |
|
|
| |
|
|
|
